This Privacy Policy explains in full how bs0020 collects, uses, stores, shares, and protects the personal data of every player who registers or interacts with the bs0020 platform. We are committed to handling your information responsibly, transparently, and in a manner consistent with recognised data protection principles.
This Privacy Policy forms part of the bs0020 Terms & Conditions. By registering an account on bs0020 or by continuing to use the Platform, you acknowledge that you have read this policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please do not register or continue to use the bs0020 platform.
bs0020 (hereinafter "bs0020", "the Platform", "we", "us", or "our") is an online casino and sports betting service accessible at bs0020.vip, operated as an offshore platform and primarily serving players in Bangladesh. We take the privacy and security of our players' personal data extremely seriously. This Privacy Policy is designed to be transparent, comprehensive, and easy to understand, so that every player knows exactly what information we hold, why we hold it, and how it is used.
This policy applies to all personal data processed in connection with the bs0020 platform — including data collected during account registration, identity verification, financial transactions, gameplay activity, customer support interactions, and any other engagement with our services. It applies whether you access bs0020 via a web browser on desktop, mobile device, or any other compatible interface.
We do not sell your personal data. We do not share it with advertisers. We process it only for the operational, legal, and security purposes described in this document. Our data handling practices are guided by internationally recognised principles of data minimisation, purpose limitation, accuracy, and storage limitation.
For the purposes of this Privacy Policy, the data controller responsible for your personal information is bs0020, operating the platform at bs0020.vip. As data controller, bs0020 determines the purposes and means by which your personal data is processed. All data protection enquiries, access requests, correction requests, and erasure requests should be directed to the bs0020 data protection contact at the email address specified in Section 15 of this policy.
bs0020 operates as an offshore gaming platform. While we apply internationally recognised data protection standards voluntarily as a matter of best practice, players should be aware that the regulatory framework governing data protection in your local jurisdiction (Bangladesh) may differ from the jurisdiction in which bs0020 is formally incorporated. By using the Platform, you acknowledge this position and agree to the data processing arrangements described in this policy.
bs0020 collects only the personal data that is necessary for the legitimate operation of the Platform and the delivery of its services to you. The categories of data we collect include the following:
When you create an account on bs0020, we collect the personal information you provide during the registration process. This includes your full legal name, date of birth, nationality, residential address (including city and postal code), and a valid email address. This data is required to establish your identity, verify your eligibility to use the Platform, and maintain the security of your account.
To comply with our anti-money-laundering (AML) and know-your-customer (KYC) obligations, bs0020 may request copies of government-issued identity documents such as a National Identity Card (NID), passport, or driving licence. We may also request proof of residential address in the form of a utility bill or bank statement dated within the preceding three months. All KYC documents are stored securely and handled by our trained verification team only.
We collect data related to your financial transactions on the Platform, including deposit amounts, withdrawal requests, payment method identifiers (such as bKash mobile numbers or bank account references), transaction timestamps, and transaction statuses. We do not store full card numbers or full mobile banking PINs — payment authentication is handled by the respective payment providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank).
We record data about your activity on the Platform, including game sessions, bet amounts, bet outcomes, casino game selections, sports markets wagered on, bonus usage, and session durations. This data is necessary for the operation of the Platform, the settlement of bets, the prevention of fraud, and the provision of responsible gaming tools.
When you access bs0020, our servers automatically collect certain technical information about your device and connection. This includes your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and pages visited on the Platform. This data is used for security monitoring, fraud prevention, and Platform performance optimisation.
If you contact the bs0020 support team via live chat, email, or any other channel, we retain a record of that communication, including the content of your messages and any attachments you provide. This data is used to resolve your enquiry, maintain service quality, and protect both the player and bs0020 in the event of a dispute.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity | Name, DOB, email, address | Account creation, age verification |
| KYC Documents | NID, passport, address proof | Identity verification, AML compliance |
| Financial | Transaction records, payment references | Deposits, withdrawals, fraud prevention |
| Gameplay | Bets, game sessions, outcomes | Platform operation, responsible gaming |
| Technical | IP address, browser, device type | Security, fraud detection, performance |
| Communications | Support chat logs, email records | Customer service, dispute resolution |
bs0020 collects personal data through several distinct channels, all of which are described below:
bs0020 processes your personal data on the following legal bases, applied according to the specific processing activity in question:
bs0020 uses the personal data it holds about you for the following specific purposes:
bs0020 does not automatically enrol you in marketing communications. Promotional emails and messages are sent only with your explicit consent, obtained at registration or subsequently. You may withdraw consent at any time by contacting [email protected] — opt-out requests are actioned within 48 hours.
bs0020 does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes under any circumstances. We share your data only in the limited circumstances described below, and only to the extent strictly necessary for the relevant purpose:
When you make a deposit or withdrawal, your transaction data is shared with the relevant payment provider — bKash, Nagad, Rocket, Upay, Visa, Mastercard, or Dutch-Bangla Bank — to the extent required to authenticate and complete the transaction. Each of these providers operates under its own data protection policy; bs0020 is not responsible for their data handling practices once data has been transferred to them for transaction processing.
Where identity verification is required, bs0020 may share identity document data with third-party KYC verification service providers. These providers are engaged under data processing agreements that require them to use your data solely for the purpose of verifying your identity on behalf of bs0020 and to apply security standards equivalent to those applied by bs0020 itself.
Casino game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) receive limited technical data — such as a pseudonymised player identifier and stake/result data — to facilitate game session delivery and settle game outcomes. These providers do not receive your full personal identity data.
bs0020 may disclose your personal data to law enforcement agencies, regulatory authorities, or courts where required to do so by applicable law, a valid legal order, or in connection with the prevention or investigation of criminal activity including fraud, money laundering, or identity theft. Such disclosures will be made only to the extent required by the relevant legal obligation.
In the event that bs0020 undergoes a corporate restructuring, merger, acquisition, or sale of all or part of its assets, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer by a notice posted on the Platform prior to the transfer taking effect, and your rights under this policy will be preserved.
bs0020 uses cookies and similar tracking technologies to deliver, operate, and improve the Platform. A cookie is a small text file placed on your device by a website server. Cookies cannot execute programs or deliver viruses to your device. The following categories of cookies are used on bs0020:
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Session authentication, security tokens, fraud prevention flags. Cannot be disabled. | Session duration |
| Functional | Remembering your language preferences, responsible gaming settings, and last-used payment method. | Up to 12 months |
| Analytics | Aggregated data on page visits, navigation paths, and Platform usage patterns — used to improve the player experience. No personally identifiable data is included. | Up to 24 months |
| Performance | Monitoring page load speeds, server response times, and client-side errors to diagnose and resolve technical issues. | Up to 6 months |
You may control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies may prevent you from logging into or using core features of the bs0020 platform. bs0020 does not use cookies to deliver third-party advertising or to track your activity across unrelated websites.
bs0020 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, as described in this policy, and to comply with applicable legal retention obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised so that it can no longer be linked to you as an individual. Where anonymised data is retained for analytical purposes, it no longer constitutes personal data and falls outside the scope of this policy.
bs0020 applies a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes the following:
While bs0020 takes all reasonable and practicable steps to protect your data, no method of electronic transmission or storage is completely infallible. In the unlikely event of a data breach that poses a risk to your rights and freedoms, bs0020 will notify affected players without undue delay and take all necessary remedial action.
You are responsible for maintaining the confidentiality of your bs0020 login credentials. Use a strong, unique password that you do not use for any other service. Never share your password with anyone. bs0020 staff will never ask you for your password. If you suspect your account has been compromised, contact our support team immediately at [email protected].
As a player whose personal data is processed by bs0020, you have a number of rights with respect to that data. bs0020 respects and honours these rights as a matter of principle, consistent with internationally recognised data protection standards. Your rights are described below:
To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Rights Request" and include sufficient detail to allow us to identify your account and locate the relevant data. We may ask you to verify your identity before processing a rights request. We will respond within 30 days; where a request is complex or numerous, we may extend this period by a further 30 days with prior notice.
The bs0020 platform integrates with a number of third-party service providers to deliver its full range of features. Each of these providers operates independently and is governed by its own privacy policy. bs0020 is not responsible for the data practices of third-party providers beyond the scope of the data processing agreements it holds with them. Players are encouraged to review the privacy policies of the following categories of third-party provider that may process their data in connection with bs0020:
bs0020 does not embed third-party social media widgets, advertising pixels, or marketing trackers on the Platform that would allow third parties to collect data about your activity on bs0020 for their own commercial purposes.
The bs0020 platform is strictly intended for use by adults aged 18 years and above. bs0020 does not knowingly collect, store, or process personal data belonging to individuals under the age of 18. If you are under 18, you must not register an account, access the Platform, or attempt to use any of its services.
Where bs0020 has reasonable grounds to believe that a registered account belongs to a person under 18, the account will be immediately suspended, all gameplay will be voided, all deposits returned (net of any irreversible payment provider fees), and the personal data associated with the account will be deleted in a manner consistent with applicable legal obligations. Age verification is an integral part of the bs0020 KYC process precisely to prevent underage gambling.
If you believe that a minor has accessed or registered an account on bs0020, please contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay. For more information on our responsible gaming commitments, please visit our Responsible Gaming page.
bs0020 reserves the right to update or revise this Privacy Policy at any time. When material changes are made — for example, changes to the categories of data collected, the purposes for which it is processed, or the parties with whom it is shared — bs0020 will notify registered players by posting a prominent notice on the Platform and, where appropriate, by sending a notification to your registered email address. The "Last Updated" date at the top of this page will always reflect the most recent revision.
We encourage you to review this policy periodically, particularly if you receive a change notification. Your continued use of the bs0020 platform following the effective date of any revised policy constitutes your acceptance of the updated terms. If you do not agree with any amendment, you should cease using the Platform and contact the support team to close your account and request the deletion of your personal data in accordance with Section 11.
Minor amendments that do not affect your rights — such as corrections of typographical errors or clarifications of existing practices — may be implemented without prior notice and will be reflected in the "Last Updated" date only.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by bs0020, please contact our data protection team using the details below. All data-related enquiries are treated with priority and handled by a dedicated team member.
For responsible gaming support, self-exclusion requests, or account closure requests, please use the same email address with the relevant subject heading so that your message is routed to the appropriate team without delay.
Six core principles guide every data handling decision we make — from the moment you register to long after your last session.
Every byte of data exchanged between your device and bs0020 servers is protected by industry-standard 256-bit SSL/TLS encryption, making interception practically impossible.
bs0020 has a strict, unconditional policy of never selling, renting, or trading your personal data to third parties for advertising or commercial profiling purposes.
We collect only the personal information that is genuinely necessary to operate your account and deliver our services. No superfluous data collection takes place at any stage.
Your personal data is accessible only to the bs0020 staff members who genuinely need it to perform their role. All access is logged, audited, and reviewed on a regular basis.
Independent security specialists conduct regular penetration tests and vulnerability assessments of our infrastructure to ensure your data remains secure against evolving threats.
You hold meaningful rights over your personal data — access, rectification, erasure, portability, and objection — all exercisable by contacting our support team directly.
Now that you understand how your data is protected, explore everything bs0020 has to offer — from live cricket betting and premium slots to a world-class live casino experience.